e-Agency
Market survey
Users:
Mission, values, goals
Our mission is to ensure:
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market competition, stable growth and enviroment for innovations in the electronic communications and postal services market;
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protection of users’ interests and the possibility of choice among various communications and postal services at affordable prices;
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sustainable competitive conditions for operators and service providers under fair conditions for return on investment;
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support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies.
Our basic values are:
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dedication to users and market;
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result orientation;
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future orientation.
We achieve it by:
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fair, independent, neutral, transparent and non-discriminating approach;
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professionalism, organisation, modern tools, proactivity, enthusiasm, team work and efficiency;
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accumulated knowledge, life-long learning, multi-disciplinary approach, open communication and co-operation.
Our strategic goals are:
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to promote regulation of the electronic communications market,
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to promote regulation of the postal services market,
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to support growth of investments and innovations in the electronic communications market,
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to support growth of investments and innovations in the postal services market,
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to provide efficient use of limited resources,
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to accelerate the growth of broadband products and services,
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to provide affordable offers of communications and postal services,
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to improve protection and informing of users,
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to build an efficient, comprehensive information system,
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to define and implement efficient processes,
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to acquire multi-disciplinary competencies in market regulation.
