Mission, values, goals

Our mission is to ensure:
  • market competition, stable growth and enviroment for innovations in the electronic communications and postal services market;
  • protection of users’ interests and the possibility of choice among various communications and postal services at affordable prices;
  • sustainable competitive conditions for operators and service providers under fair conditions for return on investment;
  • support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies.
Our basic values are:
  • dedication to users and market;
  • result orientation;
  • future orientation.
We achieve it by:
  • fair, independent, neutral, transparent and non-discriminating approach;
  • professionalism, organisation, modern tools, proactivity, enthusiasm, team work and efficiency;
  • accumulated knowledge, life-long learning, multi-disciplinary approach, open communication and co-operation.
Our strategic goals are:
  • to promote regulation of the electronic communications market,
  • to promote regulation of the postal services market,
  • to support growth of investments and innovations in the electronic communications market,
  • to support growth of investments and innovations in the postal services market,
  • to provide efficient use of limited resources,
  • to accelerate the growth of broadband products and services,
  • to provide affordable offers of communications and postal services,
  • to improve protection and informing of users,
  • to build an efficient, comprehensive information system,
  • to define and implement efficient processes,
  • to acquire multi-disciplinary competencies in market regulation.
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