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ISO 9001:2008 - Upravljanje kvalitetom

How to resettle the service?

Service resettlement

You can always ask the operator to resettle the service to a new location (you must prove the portability with an appropriate document). If the operator cannot deliver a service at the requested location, you have the right to terminate the contract without paying an early termination fee. If the operator can provide you with a service at a new location, you are not obliged to enter into a new subscription contract under a contractual obligation, but you can continue to use the service under the terms of an existing contract.
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