Published "Susretnica"


“Susretnica” is an application designed to raise awareness about the importance and correct ways of accessing people with different types of disability.
Zagreb, 11.12.20. - The new application ICT-AAC Susretnica has been published, available for Android and iOS operating systems and web browsers. The meeting was designed to raise awareness of the importance of proper access to persons with different types of disability, and it was developed as a result of cooperation between the FER and HAKOM on the project Accessibility of mobile applications and raising social awareness of the challenges faced by persons with disabilities”.

In order to help a person with disabilities, people often put not only a person with disabilities in an uncomfortable position, but also themselves, after which they feel badly and in future situations give up access to a person with disabilities.

Therefore, the purpose of this application is to present on practical and life examples what is right in this context and to teach us how to treat and approach people with disabilities. The application is developed in cooperation with associations whose members are persons with different types of disabilities, and the application itself covers different everyday situations (e.g. waiting at the station, entering the elevator, crossing the intersection, parking lot, etc.) where there is often a need to initiate communication. Very often the people who want to help start the action immediately, without even asking people with disabilities if they need help or if they want any help, which is the first and basic thing the users of this application want to do.

The application is also accessible, i.e. some adjustments are built in, such as an option stimulating the  operation of screen readers, font changes and zoom.

You can download the Android and Apple operating systems version through the Play Store or App Store.

The application can also be started via an online browser at the following: LINK.

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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website:
Registration required.
ABOUT HAKOM: HAKOM ( - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary.