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The 24th Plenary meeting of the European Regulators Group for Postal Services

The ERGP Draft Work Programme 2024 has been adopted at the meeting with a particular focus on the topics of the Medium-Term Strategy (MTS) for the period 2023-2025.

Zagreb, 26 June 2023 — On Friday, 23 June 2023, in Larnaca, Cyprus, The European Regulators Group for Postal Services (ERGP) held its 24th. Plenary meeting. The Plenary discussed and approved the ERGP’s Draft Work Programme (WP) for 2024, which was prepared by considering the three strategic pillars of the ERGP Medium Term Strategy (MTS) 2023-2025 The ERGP draft Work Programme 2024 will be submitted for public consultation from 6 July 2023 until 6 October 2023.

Prior to the plenary meeting, a workshop was held on the topic “Megatrends and the future, postal regulatory framework” in the context of significant changes within the postal sector in the EU in the past period, which are reflected in a sharp decline in the volume of sent items of correspondence and at the same time a strong increase in parcel traffic driven by growing e-commerce and changes in consumer behaviour, environmental sustainability of the postal sector and the ubiquitous digitalisation all with the aim of reviewing the future of the postal sector and its regulatory framework in the next 10 years.

At the meeting which was attended by the Marko Jukić  member of the Council at HAKOM and Iva Dvornik, Head of the Postal Services Sector at HAKOM, two documents were adopted; Report on the future need of USO and Report on the application and implementing Regulation on cross-border parcel delivery services.

For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.