News

The meeting of the representatives of regulatory authorities responsible for the regulation of the electronic communications market of Bosnia and Herzegovina and Croatia was held within the framework of SEDDIF in Zagreb. 

In the EMERG- work, besides the representatives from 20 Mediterranean countries, the representatives from Austria, Germany and Switzerland participated as well and HAKOM was represented by Dražen Lučić, President of the Council of HAKOM. 

The project team is responsible for the preparation of the regulatory framework and organization of the usage of the radio frequency spectrum intended for satellite service within the scope of the European Conference of Postal and Telecommunications Administrations (CEPT), under the jurisdiction of the Working Group Frequency Management (WGFM). 

The workshop on Quality of Service and Quality of Experience of Multimedia Applications and Services was held in the Netherlands. The aim of the workshop was to align the methods for assessing the Quality of Service and Quality of Experience by discussing and exchanging the information related to the assessment of technical parameters for the service quality evaluation. 

HAKOM is warning users of postal services that they must be prepared for additional charges related to international delivery of postal items, in particular in relation to small parcels in e-commerce, even though the websites where the order is placed advertise free delivery. Delivery of small parcels is charged according to the price list for international postal services.    

By the amendments to the Ordinance the minimum speed of the Internet access has been increased from 50 percent to 70 percent of the maximum contractual rate and the sale area has been regulated by distance communication even outside the operators’ business premises. In cases of reported and identified fault repair time longer than 24 hours, the operators will have to offer the impairment account to the user or another form of compensation, without the filing the complaint for the bill amount.

Ordinance on Amendments to the Ordinance on Universal Services in the Electronic Communications was published on HAKOM’S official website. 

The economy talks on transportation opened the key issues and offered the answers to the Croatian competitiveness on the Rijeka - Zagreb – Budapest transport route. 

A year has passed since the untimely death of Prof. Antun Carić, PhD as one of the founders of the Croatian Regulatory Authority for Network Industries (HAKOM) as a modern, independent national regulatory authority. 

IRG-Rail Plenary Meeting, (Independent Regulators' Group – Rail) held the meeting in Gdansk and HAKOM’s representatives took part in it. 

This Thursday, 28 April, is marked as the International Girls in ICT Day in the entire world. HAKOM, which is in charge of implementing the programme in the Republic of Croatia, organized a round table on the importance of education and promotion of the ICT field from the earliest age both in the educational system and as part of additional extracurricular activities with a view to encouraging more girls to choose a career and studies in the ICT field. 

HAKOM's experts actively participated in the International Conference held on the island of Brač and two presentations were held during the first two days of the conference. 

WGSE Working Group Spectrum Engineering responsible for developing the technical base for using the radio frequency spectrum referring to the studies related to the allocation of radio frequency spectrum among various radio communication technologies. 

Internet Governance Forum brought together the representatives from governments, academia, industry and civil society organizations from the South and Southeastern Europe. 

The main topics of the meeting are related to the CEPT report 59, whose task is to develop the technical adjustment of the radio frequency spectrum for the use of short-range devices as well as the discussion on the remarks, the requirements for radio frequency spectrum and developed compatibility studies related to the Recommendation 70-03 on short-range devices. 

The working group deals with the issues regarding the development of next generation networks and the challenges arising from it. The topics of the meeting were the adoption of prepared reports and continued work on the report dealing with migration towards IP in the access part of the network. 

There has been a new attempt to deceit the users who were receiving the calls from +882 13800xxx in the network of one mobile electronic communications operator on Thursday. HAKOM advises the users not to respond to this and similar calls in case they have doubts about the caller’s authenticity. 

Roaming prices will depend on the national tariff selected by individual users inceased by roaming fees within the EU. That means that every Croatian roaming user will be paying for that service according to the tariff agreed with his operator for national traffic increased by the operator for the appropriate roaming fee.

The most important topics of the fourth training organized by BEREC include spectrum management, consumer protection, competition and universal services.