Preskočite na glavni sadržaj

Number of providers in postal services market increases

In the second half of this year, the liberalised postal services market has attracted new postal service providers, one of which is international.
ZAGREB, 15 November 2013 – A full liberalisation of the postal services market, which took place in the beginning of the year, attracted new companies to the market. Several new postal service providers appeared in the course of Q3 of the current year, among which a large international provider, which operates across Europe. Thus a total number of companies operating in postal services in the Croatian market increased to twenty-three (23).
The appearance of new providers has enriched the supply in the market with new and innovative services, providing users with a wider range of choice, while increased competition and fostering of competition will enhance the market. Further adjustment by providers to users’ needs is expected in the forthcoming period. This will include the introduction of new services, which will either replace the existing ones, or create new demand, which is expected to give boost to the development not only of the postal sector but of the sectors related to the postal traffic as well. It is, in part, actually implemented, as the market still records a mild growth of the number of packages, with an increase in the share of such services in the overall market.
A total of HRK 80.8 million in services was generated in Q3, of which the largest share was generated by HP-Hrvatska pošta d.d., which continues to be the leading provider in the postal services market in the Republic of Croatia with a market share of approximately 72 percent.
The Q3 data on the postal services market are available via HAKOM’s website at: 
                                                                                                         # # #
For additional information please contact:

Croatian Post and Electronic Communications Agency (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0)1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:
Registration required.
About HAKOM:
HAKOM ( – Croatian Post and Electronic Communications Agency – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.