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The Investment Growth in fibre optic infrastructure, more Internet surfing and minutes in the mobile network

PRESS RELEASE

In the first quarter, the Internet traffic recorded growth of 26.5 per cent compared to the same period last year due to the fact that we talk more on mobile phones, and total revenues on the electronic communications market grew 3.3 per cent.

 
ZAGREB, 14 June 2021 — In the first quarter of 2021, the total outgoing traffic of operators of mobile public communications network (mobile phone calls) recorded growth of 6% compared to the   first quarter of 2020. On the other hand, the total outgoing traffic of the operator of the fixed public communications network (fixed phone calls) decreased by 7 % compared to the same period last year. The total data traffic reached 627 PB and rose 26.5% compared to the previous year.

In reference to the roaming, the duration of calls by the Croatian users has continued to fall in the international networks and foreigners in the Croatian national networks, as a result of the pandemic's influence.  The Croatian users abroad talked 14.2 percent less than in the first three months of 2020 while the foreigners in Croatia talked 7.9 percent less.

The total revenue of the electronic communications market is 3.3 per cent higher compared to the first quarter of 2020. In the broadband Internet access markets, revenues grew by 9.22 %, television services 3.5 %, and line rental services 7.7 %. Revenues in telephone services via mobile and fixed networks are slightly decreasing, all due to fewer roaming conversations.

Despite the slight decline in total investments at the beginning of the year, investments in fibre-optic access infrastructure still grow significantly by 140% compared to the same period in 2020. A continued investment in broadband access infrastructure is important in order to maintain the trend of increasing the number of high-speed broadband connections.

In the fixed network, the greatest growth continues to be recorded by the number of high-speed broadband connections. In the first quarter of 2021. 17% of users gain the Internet access with speeds greater than 100 Mbit/s, and growth is generated by connectors via optical access infrastructure of about 12%. Speed over 30 Mbit/s has about 42% of users. The total number of users of packages of services is growing, mostly those with 4D packages, because they migrate from 3D packages to 4D packages in order to achieve greater discounts on all services by grouping fixed and mobile services.
 
Market indicators can be seen through the following link.
 
 

For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.