Preskočite na glavni sadržaj

The second ERGP Meeting held in Zadar

At the meeting, held on the eve of the 23rd regular plenary meeting, the 2023-2025 medium-term strategy was discussed

ZAGREB, October 31, 2022 - The Croatian Regulatory Authority for Network Industries (HAKOM) organized the second meeting of the European Regulators Group for Postal Services (ERGP)  in Zadar. At the meeting, the reports of ERGP working groups were discussed with the aim of drafting the documents supporting the European Commission in decisions related to the development of new guidelines in the Regulation of the common European postal market. Particular emphasis was placed on three major topics in the medium-term strategy (MTS) for the period 2023-2025, namely reviewing the postal sector and its regulatory framework in the light of environmental sustainability and digitalisation, promoting a competitive single EU market in the context of an increase in e-commerce and strengthening end-users and ensuring universal customer-oriented services.  The main challenges of the European postal system in the medium term are related to the harmonization of the mail segment and parcel segment markets, the promotion of market competition and the protection of users’ rights.

The meeting was also an opportunity to exchange experiences between representatives of the European Commission and the regulatory authorities for postal services of the ERGP Member States with a focus on changes in the postal services markets, potential changes to the existing regulatory framework and challenges of further harmonisation in the field of postal services in the coming period.


For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website:

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.