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First Decision Granting Trusted Flagger Status Adopted in Croatia

HAKOM Grants Trusted Flagger Status to the Centre for Missing and Exploited Children in Accordance with the Digital Services Act

ZAGREB, 23 July 2026 - HAKOM, acting as the Digital Services Coordinator of the Republic of Croatia, has adopted a decision granting Trusted Flagger status to the Centre for Missing and Exploited Children (CMEC), following the Centre's application.

The status has been granted to CMEC in relation to areas of illegal content, including online violence, online violence against women, illegal incitement to violence and hatred, content relating to the protection of minors, fraud, human trafficking, and other forms of violence.

This is the first decision granting Trusted Flagger status in the Republic of Croatia.

In accordance with Article 22 of the Digital Services Act, Trusted Flagger status is granted to entities that possess particular expertise and competence in detecting, identifying and reporting illegal content, are independent of providers of online platforms, and carry out their reporting activities in a diligent, accurate and objective manner. Providers of online platforms are required to give priority to notices submitted by Trusted Flaggers.

The granted status is valid throughout the European Union and enables the submission of notices to providers of online platforms offering services within the European Union that are subject to the Digital Services Act

Further information on the role of Trusted Flaggers is available on HAKOM's website. A list of entities that have been granted Trusted Flagger status is published on the European Commission's website.

For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.