HAKOM Publishes Results of Mobile Network Quality Measurements in Croatia for 2026
The measurements were carried out on behalf of HAKOM during April and May 2026 by the specialised company NET CHECK GmbH, following a public procurement procedure. The assessment covered 32 cities and 2,500 kilometres of roads and motorways throughout the Republic of Croatia, encompassing areas in which more than 50 per cent of the country's population resides.
The quality assessment was conducted using the NET CHECK methodology, which is based on international standards and enables an objective comparison of operators through a range of key performance indicators for voice and data services. The results indicate a high level of mobile network quality in the Republic of Croatia.
The same company conducted the first publicly commissioned measurement in 2023. Compared with that assessment, all three operators recorded improvements in most key performance indicators, particularly in the area of data services. At the same time, the results highlight the need for further improvements, especially in relation to services provided along roads and motorways.
The findings are consistent with the operators' ongoing investments in network development and modernisation. Differences in overall scores compared with 2023 are also partly attributable to changes in the evaluation methodology rather than necessarily reflecting changes in the actual quality of the networks.
The continued development of mobile networks, including the expansion of 5G coverage and the introduction of advanced technologies such as 5G Standalone (5G SA) and Voice over New Radio (VoNR), could further enhance service quality for users.
The results of previous annual and semi-annual measurements are available via the link below.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
About Hakom
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.