The 28th Universal Postal Union Congress Held
The Congress adopted the new UPU Strategy for the period 2026 to 2029, focused on the modernisation and interconnection of the global postal network, with emphasis on digitalisation, innovation and sustainability, as well as the modernisation of postal services, accompanied by the corresponding business plan (the Dubai Business Plan). Member countries examined in detail three interlinked plans: the Integrated Postal Plan (IPP), the Integrated Remuneration Plan (IRP) and the Integrated Quality of Service Plan (IQP). These plans are aimed at modernising postal services, aligning the costs of international delivery and improving the quality of service in line with user expectations. Member countries once again voiced strong support for sustainability in the development of postal services, in particular initiatives directed towards energy resilience, the empowerment of women and social services, as key factors in maintaining the competitiveness of the postal network.
Masahiko Metoki of Japan was re-elected as Director General of the UPU, and Marjan Osvald of Slovenia was re-elected as Deputy Director General, for the 2026-2029 mandate. During the Congress, new members were also elected to the UPU Postal Operations Council and the UPU Council of Administration, which oversee the work of the UPU and implement its strategic decisions. The Congress was chaired by Mr Tariq Al Wahedi, Chief Executive Officer of the 7X Group and representative of the host country, the United Arab Emirates.
Further information on the 28th UPU Congress is available at the following link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
About Hakom
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.