ERGP Contact Network Meeting Held in Split

ZAGREB, 26 October 2026 - The second meeting of the European Regulators Group for Postal Services (ERGP) Contact Network (CN) hosted by the Croatian Regulatory Authority for Network Industries (HAKOM) and took place in Split last week. The meeting focused on the future regulatory framework for postal services, with particular emphasis on the scope of the universal service, authorisation, access to the postal market and competition, users’ rights, the resilience of the postal market, and the powers of regulatory authorities. Participants were also informed about the ERGP Work Programme for 2027.

In the final session, Iva Dvornik, Head of HAKOM’s Postal Sector, presented an overview of the Croatian postal market, its key challenges, and the activities undertaken by HAKOM in the exercise of its regulatory powers.

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For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

Roberta Frangeša-Mihanovića 9 Street
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.