The continued revenue growth from postal services

Total revenues generated in the postal services market amounted to HRK 523 million in the second quarter of 2022, which is a 10 % increase compared to the last year in the same period and 6 % increase compared to the first quarter. A major part of delivered value-added services, (more than 8 million delivered parcels included), compensated for the revenue decrease from items of correspondence.

ZAGREB, September 15, 2022 – In the second quarter of 2022, positive trends in the postal services market continued recording growth and total turnover amounted to HRK 523 million. In relation to the previous quarter, revenues increased by 6.3 %, while in the same period last year a10.2 % growth was recorded.

The result was primarily contributed by value-added services and a larger number of those services since the total number of postal services is still in decline. However, 8.2 million parcels were delivered in the second quarter of 2022, which is a 5.5 % growth compared to the quarter before and a 12.6 % growth compared to the same period last year. In addition to the parcels, the items of correspondence recorded a decline with one of the lowest shares recorded ever in the total number of carried out services, which accounted for 79 %t in the middle of the year. By reducing the number of mail segments, for the first time, the share of universal services fell below 50% of all postal services. Regarding international traffic, the number of services increased by about 11 %.

The number of postal service providers in the market postal did not change and 24 remained in service for the middle of the year. The largest provider is the Hrvatska-Pošta with a share of 87 according to the number of all carried out services and 58.3 % of total revenues.

For more information on data on the postal services market in the second quarter of the year please contact the website of the Croatian Regulatory Authority for Network Industries (HAKOM) via the following link.