At the beginning of the year, the number of postal services decreased and the revenue increased
ZAGREB, June 15, 2022 - In the first quarter of 2022 the postal services market in the Republic of Croatia was impacted by a significant influence of an unstable environment which has resulted in a traffic decline. A total of 66.8 million postal services was recorded, 2.5 percent less compared to the previous quarter and 4.4 percent less compared to the same period last year. The largest impact on the decrease in the total number was recorded in letter items, whose number decreased by 3.8 million or 6.8 percent in the first quarter of 2022 than in the same period of the previous year.
Regarding the type of traffic, international traffic had a greater impact on the overall reduction in the number of services. The EU Regulation on the abolition of VAT exemptions on imports of consignments with goods up to EUR 22 from non-EU countries, which has been applied since mid-last year, has affected the demand for services related to international e-commerce. In the first quarter of 2022., the international postal services recorded two million declines from the first quarter of last year, while in comparison with the previous quarter a 20 % decline was recorded.
Revenues of about HRK 492 million were generated from postal services in the first quarter of 2022. This is 9.7 percent less than in the previous quarter, which is a traditionally more active period for the market due to the end of the year and holidays, but still 2.2 percent more than in the same period of the previous year. The year-on-year increase is the result of a slightly higher number of value-added services.
At the end of the first quarter of 2022, the postal services in the Republic of Croatia were provided by 24 providers. The biggest provider is HP-Hrvatska Post d.d., whose market share was 87.7 percent in services and 58.9 percent in total revenues.
The postal services market data in the first quarter are available on the website of the Croatian Regulatory Authority for Network Industries (HAKOM) via the following link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.