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Growing revenues and investments in the electronic communications market

Total revenues on the electronic communications market in the past year amounted to EUR 1.6 billion and operators continued to invest in mobile and fixed communications networks.

Zagreb, 16 March 2023 — In the electronic communications market, the trend of increased investment in fixed and mobile communications networks continued in 2022. Compared to the same period of the previous year, investments in very high capacity networks (VHCN) increased by 6 % and the trend towards base station investments (BTS) in mobile communications networks continued.

Total revenues in the electronic communications market amounted to 1.6 billion euros (HRK 12 billion), an increase of 3.6 percent. Revenues from broadband internet access services grew by 9 percent, from network and wiring rents by 5 percent, and from pay-TV by 4 percent, while at the same time, revenues in the fixed telephone market fell by more than nine percent.

In the fourth quarter of 2022, users’ migration to fibre technology continued, affecting the growth of such connections by 27.5 percent in a year. Over the same period, total data traffic over fixed and mobile networks grew by 15.7 % on average. The share of users of broadband connections with speeds above 100Mbit/also increased to 35.7 percent.

In the last quarter of 2022, foreign citizens spent over 95 million roaming minutes talking, up 8.9 percent from the same period in 2021. The number of SMS and MMS messages sent is significantly lower than last year (down 21.6 % and 27.7 % respectively).

In the last quarter, 62.3 % of households used some form of pay-TV and continued the trend of rising revenues from this service. Compared to the previous year, total revenues from television services increased by 4.3 percent. Of pay-TV services, it is still the most common television on Internet Protocol (IPTV) with more than 52 percent of connections.

In the fixed network telephone services market, the trend of a decrease in the number of users, total revenues and outbound traffic continued. Compared to the same period of the previous year, the number of users decreased by 1.8 percent, the total outbound traffic of the operator was 22.5 percent lower and total revenue by 9.4 percent. 

Information on the electronic communications market is available on the website of the Croatian Regulatory Authority for Network Industriess (HAKOM)

For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.