Održana savjetovanja korisnika usluga
ZAGREB, 20. travnja 2023. - U suradnji s Udrugom za zaštitu potrošača Bjelovarsko – bilogorske županije HAKOM-ovi stručnjaci za zaštitu korisnika ovog su tjedna održali edukacije u gradu Čazmi i općini Štefanje. Tom prigodom upoznali su korisnike usluga s njihovim potrošačkim pravima i obvezama kao i načinima podnošenja prigovora. Spomenuta savjetovanja za korisnike usluga elektroničkih komunikacija samo su dio niza održanih edukacija koje je HAKOM proveo ovog i proteklog mjeseca u suradnji s istom udrugom u općinama i gradovima Bjelovarsko – bilogorske županije.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
About Hakom
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.