Positive Trends in the Postal Services Market
ZAGREB, September 17, 2021 – The postal services market in the Republic of Croatia has recorded a growth in almost all segments. In the second quarter of 2021, the total number of postal services increased by 3.3% compared to the same period of the previous year. A larger number of services were affected by 4.1 % growth in mail items and 2.6 % in parcels. The largest market share of 80.5 % was in mail items followed by the parcels s with a share of slightly over 11 %, and the remaining part referred to the printed matter (imprime).
International traffic is still under the influence of the global pandemic, and in the second quarter it held a 7.8 %t share in the overall market, and the number of services grew by 10.6 percent year-on-year in that period.
A larger number of services also affected the growth of total revenues, which are 8.1 % higher than in the same period of 2020. Out of the total revenue, the largest share, about 53 %, was generated from the provision of other postal services, about 41 % from the provision of the universal service, and the remaining part from the provision of alternative postal services.
At the end of the second quarter, the postal services in the Republic of Croatia were provided by 23 providers, out of which HP-Croatian Post Ltd. is the largest with 89.1% share in the services performed, which is 5% more than in the previous quarter due to the takeover of the distribution of printed matters from the (daily press from Tisak plus d.o.o. as of April 2021)
Data on the postal services market is available on the website of the Croatian Regulatory Authority for Network Industries (HAKOM) via the following link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.