Public Call for applications for the allocation of the number 116 000.
ZAGREB, 2 May 2022 – The Croatian Regulatory Authority for Network Industries (HAKOM) has published a public call for the allocation of the number 116 000 providing free service to children (at risk) go missing, The 116 000 hotline receives the calls forwarding it to the police, simultaneously offering support and assistance to all involved in case of child disappearance, providing them with the assistance in the investigation.
However, this implies allocation of a number which is part of the numbering range 116, intended for services of social importance, i.e. for services with special social sensitivity (Harmonised European short number). This numbering range is part of the European Regulation which aims to achieve the purpose of “same number - same service” throughout the European Union, i.e. to make services of social importance available through identical, easily identifiable telephone numbers in all EU countries. In this respect, five 116 XXX format numbers have been reserved for individual services of social importance.
More information on Regulation referred to 116 numbers can be found on the following link.
With regard to the expiry of the period for which the number 116000 was allocated, HAKOM initiated the procedure for re-allocating this number, documentation and any additional information can be found on the link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.