HAKOM held consultations for consumers in the markets under its jurisdiction
ZAGREB, 7 November 2022 - The Croatian Regulatory Authority for Network Industries (HAKOM), as a regulator in the electronic communications and postal and rail services markets, regularly conducts the education of the users of the services on their rights and obligations in the markets under HAKOM’s jurisdiction. On Monday, November 7, in the City Hall of Rijeka, HAKOM joined the citizens' consultation on consumer rights in the area of public services, organized by the Potrošački Centar Association in cooperation with the City of Rijeka, HAKOM and Utility Company Čistoća. The aim of the Symposium was to inform the general public about the current developments in the consumer protection sector and help protect consumer rights, among others the protection of rights in the use of postal services, electronic communications and rail services.
Last week, on Friday, November 4, at the invitation of the Croatian Consumer Protection Association “Potrošačica” HAKOM held consultation for consumers in the field of postal and electronic services.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.