Preskočite na glavni sadržaj
e-Registry “DO NOT CALL”
Decisions, Rulings and Judgements
How to complain to the operator
How to become a user of electronic communications services?
How to choose an optimal service?
How to become an end-user?
How to access the network?
What to do when the request for service is rejected by all operators?
How to resettle the service?
How to terminate the service?
What to pay attention to in general terms and conditions of service use?
What to do in case of change of general terms and conditions?
Networks and Services
List of Operators
Numbering and Addressing
Lisf of numbers and addresses
112 Single European emergency call number
Services of social importance -116XXX
Shared usage of constructed electronic communications infrastructure and associated facilities
Regulation of the current situation
Right of Way Certificate
Prevention and Sanctioning of an Unauthorized Access to Cable Ducts
Mediation in disputes
Technical inspection of constructed facilities
Radio frequency allocation table
Radio frequency assignment plans
Radio frequency spectrum database
Broadcasting (radio and television)
Broadcasting (TV and FM)
Strategy of the Republic of Croatia
5G Network in Croatia
The Role of HAKOM
Impact of EM Fields
Control of of radio frequency spectrum
How to complain
Providers of postal services
How to complain?
Regulation of the European Union
Regulations of the Republic of Croatia
Rail Services Market
- Select year
BEREC launches public consultation on updated Open Internet Guidelines
World Consumer Rights Day
Rail freight and passenger transportation in increase
HAKOM is hosting the 36th meeting of the ECASEC Expert Working Group
Investments in very high capacity networks but also the number of high speed broadband users
ERGP supports the initiative of postal service provides regarding sending postal items to Ukraine
Revenue growth in the postal services market
Public call to determine quality of universal service provision in the electronic communications
Open applications for participation in the annual BEREC Stakeholder Forum
IRG-Rail Strategy Group Meeting
Safer Internet Day
Information Workshop on possibilities of using the financial instrument CEF
Users’ habit testing: the most important are the Internet speed, price, and quality customer service and fast fault removal
Public call for tenders for rental office space for the needs of HAKOM
New brochure on child protection in the world of the Internet
Conference on the future of Europe to be held on 15 February
NEW CUSTOMER INFORMATION LEAFLET BY HAKOM
Agreement on Cooperation between AZTN and HAKOM signed
HAKOM’s 8th roundtable with postal market stakeholders
Fourth meeting on "Persons with disabilities in the Digital Society"