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ISO 9001:2008 - Upravljanje kvalitetom

About us

About us
Croatian Regulatory Authority for Network Industries (HAKOM), with its seat in Zagreb, is a legal entity with public authority within the scope and competence prescribed by the Electronic Communications Act that entered into force on 1st July 2008 and a special law regulating the field of postal services.

HAKOM is an independent, autonomous and non-profit legal entity with public authority. The work of HAKOM is public.
The founder of HAKOM, and founding rights are exercised by the Croatian Parliament and the Government of the Republic of Croatia.
HAKOM is governed by the Council consisting of five members, including the Chairman and Deputy Chairman.

The Chairman, Deputy Chairman and members of the Council are appointed  for the period of five years and dismissed by the Croatian Parliament upon proposal of the Government of the Republic of Croatia. The Council of HAKOM adopts decisions by the majority of votes.

HAKOM has an administrative service performing expert, administrative and technical tasks of the Agency. The administrative service is organised in accordance with the Statute and other HAKOM’s internal rules.

The administrative service is managed by the Executive Director who is appointed by and is accountable to the Council for his work.
The competence of HAKOM is prescribed by Article 12 of the Electronic Communications Act (OG 73/08) and Article 38 of the Act on Postal Services (OG 88/09).

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